AFTER MOVING IN
If you've started unpacking and you're wondering how to make the most of your stay:
COMPLETE & RETURN THE TENANT INSPECTION
A tenant inspection form was included in your move in packet. Please inspect all the items on the check list and note any issues.
IF MAINTENANCE IS NEEDED, PLEASE SUBMIT A MAINTENANCE REQUEST
PLUG YOUR DEVICE/ROUTER INTO THE ETHERNET & LOGIN/SIGN UP
After plugging your device or router in, open a web browser and it should automatically go to the ICS login page. If not, go to www.ics-llc.net. Enter an existing ICS username and password or click "login help" and follow the instructions. More detailed instructions on this process can be found in your welcome packet.
CONTACT ICS, NOT YOUR PROPERTY MANAGER
VISIT AMES FITNESS CENTER FRONT DESK AT 2622 STANGE OR 3600 UNIVERSITY
Allow 3-5 days for Ames Fitness Center to verify that you are a tenant of West End Living before your membership can begin.
THERE IS A ONE-TIME $10 CHARGE TO OBTAIN A KEY FOB FOR 24/7 ACCESS TO THE 4700 MORTENSEN LOCATION
Frequently Asked New Tenant Questions
Where is my mailbox?
Mailboxes are located at the entrance of the complex and require a key (included in your key packet).
How does parking work?
Parking is not assigned and is first come first serve basis.
Where do I take my garbage?
Dumpsters are located in the parking lot.
Can I have a pet?
Pets are allowed on first floor only with written permission from a property manager. You and your roommates will have to sign a pet addendum in the office.
All the regular resources you'll need for your stay with West End Living can be found under the Current Residents tab.