AFTER MOVING IN

welcome home

If you've started unpacking and you're wondering how to make the most of your stay:

-INSPECTION-

COMPLETE & RETURN THE TENANT INSPECTION

A tenant inspection form was included in your move in packet. Please inspect all the items on the check list and note any issues.

IF MAINTENANCE IS NEEDED, PLEASE SUBMIT A MAINTENANCE REQUEST

HOW DO I SUBMIT A MAINTENANCE REQUEST?

-CABLE-

PLUG THE CABLE INTO YOUR TV & RUN A CHANNEL SCAN

Simply plug the cable into your TV, set your input to "cable", run a channel scan, and enjoy!

NEED HELP?

CONTACT ICS, NOT YOUR PROPERTY MANAGER

HOW DO I CONTACT ICS?

HOW DO I KNOW WHAT MY CHANNELS ARE?

-INTERNET-

PLUG YOUR DEVICE/ROUTER INTO THE ETHERNET & LOGIN/SIGN UP

After plugging your device or router in, open a web browser and it should automatically go to the ICS login page. If not, go to www.ics-llc.net. Enter an existing ICS username and password or click "login help" and follow the instructions. More detailed instructions on this process can be found in your welcome packet.

NEED HELP?

CONTACT ICS, NOT YOUR PROPERTY MANAGER

HOW DO I CONTACT ICS?

-FITNESS-

VISIT AMES FITNESS CENTER FRONT DESK AT 2622 STANGE OR 3600 UNIVERSITY

Allow 3-5 days for Ames Fitness Center to verify that you are a tenant of West End Living before your membership can begin.

THERE IS A ONE-TIME $10 CHARGE TO OBTAIN A KEY FOB FOR 24/7 ACCESS TO THE 4700 MORTENSEN LOCATION

Where do I find more info about afc?

-CAMPUS CENTER-

YOU HAVE COMPLIMENTARY ACCESS TO THIS FACILITY

Campus center is a study space with TVs, charging stations, wi-fi, and complimentary snacks & beverages.

WE GIVE AWAY FREE STUFF AT THE CAMPUS CENTER, SO VISIT OFTEN

Where can i find more information?

Frequently Asked New Tenant Questions

Where is my mailbox?

Mailboxes are located at the entrance of the complex and require a key (included in your key packet).

How does parking work?

Parking is not assigned and is first come first serve basis.

Where do I take my garbage?

Dumpsters are located in the parking lot.

Can I have a pet?

Pets are allowed on first floor only with written permission from a property manager. You and your roommates will have to sign a pet addendum in the office.

All the regular resources you'll need for your stay with West End Living can be found under the Current Residents tab.

now that you're settled in